|
Q: Who Are You?
(back to top)
A: We are a company that operates in the Judaica business
for four generations. We are located in Yavne Israel, a
Historical city 16 miles south of Tel Aviv.
Q: How Long Your Website is Operative?
(back to top)
A: We sell Judaica and Jewish Religious Articles Online since
1995. We have thousands of satisfied customers in the past 12
years. Q: How You can Keep Your Prices So Competitive?
(back to top)
A: We manufacture the shofars and some of the items that we sell on our
website, and the products that we don't manufacture we buy
directly from the manufacturers here in Israel. We buy from the
top Tallit manufacturers, from leading Judaica artists and
producers. Q: Do you have all the Items in Stock?
(back to top)
A: We have more then 1,000 shofar in stock, usually all the items are available and in stock. If an
item is out of stock you will be notified. Q:Do you have non smelly shofar? (back to
top)
A: Yes, all the shofars are made in the EBS (easy to
blow and sterile ) system
are non smelly.
Q: Is your website
Safe and Secure for online purchases?
(back to top)
A: Yes. We use GeoTrust QuickSSL (Secure Sockets Layer)
The protocol for Secure data transfer over the internet. All the
Personal Information that you write in our website and all the
Credit Card details that you place in our website are secure and
cannot be view by a third party.
Q: Do you Ship Worldwide?
(back to top)
A: Yes. We ship all our products from Israel to all over the
world. We send items to North America, South America, Europe,
Asia, Africa, Australia and New Zealand.
Q: How Long does it Take to an Order to be Shipped?
(back to top)
A: Your order usually ships within 1-3 business days. If there
is a problem with the availability of an items that you ordered
you will be notified via e-mail with the time of availability
and the alternatives that you have. Personalized items and
Techelet tzitzit on Tallit will delay orders by 3-7 business
days.
Q: When Will My Order Arrive and What are the Prices
for Shipping? (back to top)
A: Regular delivery is shipped with regular air mail; Express
delivery is shipped with the EMS (Express Mail Service) service.
All the information is relevant to all International order around
the world. Look at the following table for the delivery information::
|
Type of Delivery |
Order Total |
*Cost |
Time of Arrival (Estimated) |
| Regular |
Up to 15US$ |
7US$ |
8-14 business days |
| Regular |
15US$ - 30US$ |
8US$ |
8-14 business days |
| Regular |
30US$ - 300US$ |
10US$ |
8-14 business days |
| Regular |
300US$+ |
10US$ |
8-14 business days |
| Express (EMS) |
All orders |
20US$ |
4-8 business days |
* Please note that orders that will have a total
weight of more than 4 kg. (8.8 lbs.) will be charged according
to the cost of shipping and will be contacted via phone or
e-mail before shipment.
Q: I need a Fast Delivery, How can you Help Me?
(back to top)
A: If you need a faster delivery from what we offer please
contact us at sales@IsraelShofar.com
or call toll free 1-800-705-1948 and we will try to find the best
solution to your needs. To minimize the delays you can place
your order and if the delivery will not be possible your order
will be canceled and you will not be charged.
Q: What is Your Return Policy? (back
to top)
A: We committed to making every customer a satisfied
customer. We consider it extremely important that customers
enjoy the products they purchase and look forward to doing
business with us again. We guarantee that all products are new
and genuine as described. We want you to know what you are
buying and be confident that you will always get what you pay
for when shopping.
If not completely satisfied, please:
Contact our sales department
sales@IsraelShofar.com
for return address. Please, specify your order
confirmation number.
Return merchandise within 30 days of delivery for replacement or
full refund (excluding Shipping costs).
Product must be returned to us in its original condition, with
the original sales slip. Product must be returned to us with its
original boxing. Q: Do you sell Wholesale to Shops and Stores?
(back to top)
A: Yes. Shops, Stores and Synagogue gift shops can place
wholesale orders. The minimum for wholesale orders is 10 items
per order. For our wholesale pricing refer to our
Wholesale page.
Q: Is your shofars are
easy to blow?
(back to top)
A: All the shofars are made in the
EBS (easy to blow and sterile ) system.
All the shofars meet all Jewish Law.
While normal "Classical" Shofars are straightend a the end to
make the horn longer, this "EBS Shofar" is cut, where the
mouthpiece is the largest. This makes the mouthpiece as easy to
blow as a flute. Even children and first time starter are able
to get the most beautiful sound out of the horn. On top of it is
left in its most natural condition. Every "EBS" is hand
Q: How I contact you?
(back to top)
You can send an e-mail to
sales@IsraelShofar.com or call our
free lines 1-800-705-1948.
|
0 Item(s)
